Rapid Systemwide Implementation of Outpatient Telehealth in Response to the COVID-19 Pandemic.

ABSTRACT:

Executive summary

The COVID-19 pandemic, with its resultant social distancing, has disrupted the delivery of healthcare for both patients and providers. Fortunately, changes to legislation and regulation in response to the pandemic allowed Emory Healthcare to rapidly implement telehealth care. Beginning in early March 2020 and continuing through the initial 2-month implementation period (when data collection stopped), clinicians received telehealth training and certification. Standard workflows created by means of a hub-and-spoke operational model enabled rapid sharing and deployment of best practices throughout the system's physician group practice. Lean process huddles facilitated successful implementation. In total, 2,374 healthcare professionals, including 986 attending physici

SUBMITTER: Esper GJ 

PROVIDER: S-EPMC7671820 | biostudies-literature | 2020 Nov-Dec

REPOSITORIES: biostudies-literature