Email Consultations Between Patients and Doctors in Primary Care: Content Analysis.

ABSTRACT:

Background

Increasingly, consultations in health care settings are conducted remotely using a range of communication technologies. Email allows for 2-way text-based communication, occurring asynchronously. Studies have explored the content and nature of email consultations to understand the use, structure, and function of email consultations. Most previous content analyses of email consultations in primary care settings have been conducted in North America, and these have shown that concerns and assumptions about how email consultations work have not been realized. There has not been a UK-based content analysis of email consultations.

Objective

This study aims to explore and delineate the content of consultations conducted via email in English general practice by conducting

SUBMITTER: Atherton H 

PROVIDER: S-EPMC7683246 | biostudies-literature | 2020 Nov

REPOSITORIES: biostudies-literature