Physicians' Perceptions of the Use of a Chatbot for Information Seeking: Qualitative Study.

ABSTRACT:

Background

Seeking medical information can be an issue for physicians. In the specific context of medical practice, chatbots are hypothesized to present additional value for providing information quickly, particularly as far as drug risk minimization measures are concerned.

Objective

This qualitative study aimed to elicit physicians' perceptions of a pilot version of a chatbot used in the context of drug information and risk minimization measures.

Methods

General practitioners and specialists were recruited across France to participate in individual semistructured interviews. Interviews were recorded, transcribed, and analyzed using a horizontal thematic analysis approach.

Results

Eight general practitioners and 2 specialists participated. The tone and ergonomi

SUBMITTER: Koman J 

PROVIDER: S-EPMC7685916 | biostudies-literature | 2020 Nov

REPOSITORIES: biostudies-literature