Simulated patient and role play methodologies for communication skills and empathy training of undergraduate medical students.

ABSTRACT:

Background

Verbal and non-verbal communication, as well as empathy are central to patient-doctor interactions and have been associated with patients' satisfaction. Non-verbal communication tends to override verbal messages. The aim of this study was to analyze how medical students use verbal and non-verbal communication using two different educational approaches, student role play (SRP) and actor simulated patient (ASP), and whether the non-verbal behaviour is different in the two different poses.

Methods

Three raters evaluated 20 students playing the doctor role, 10 in the SRP group and 10 in the ASP group. The videos were analyzed with the Calgary-Cambridge Referenced Observation Guide (CCG) and, for a more accurate evaluation of non-verbal communication, we also evaluated

SUBMITTER: Bagacean C 

PROVIDER: S-EPMC7716460 | biostudies-literature | 2020 Dec

REPOSITORIES: biostudies-literature