Hospital managers' perspectives with implementing quality improvement measures and a new regulatory framework: a qualitative case study.

ABSTRACT: A new regulatory framework to support local quality and safety efforts in hospitals was introduced to the Norwegian healthcare system in 2017. This study aimed to investigate hospital managers' perspectives on implementation efforts and the resulting work practices, to understand if, and how, the new Quality Improvement Regulation influenced quality and safety improvement activities.

Design

This article reports one study level (the perspectives of hospital managers), as part of a multilevel case study. Data were collected by interviews and analysed according to qualitative content analysis.

Setting

Three hospitals retrieved from two regional health trusts in Norway.

Participants

20 hospital managers or quality advisers selected from different levels of hospital

SUBMITTER: Oyri SF 

PROVIDER: S-EPMC7716670 | biostudies-literature | 2020 Dec

REPOSITORIES: biostudies-literature