Provider Communication and Telepresence Enhance Veteran Satisfaction With Telestroke Consultations.

ABSTRACT:

Background and purpose

Telestroke has been demonstrated to be a cost-effective means to expand access to care and improve outcomes in stroke; however, information on patient perceptions of this system of care delivery are limited. This study seeks to examine patient feedback of a national telestroke system within the Veterans Health Administration.

Methods

Patients who received a telestroke consultation were eligible for a phone interview 2 weeks later, including questions about technology quality, telepresence, and telestroke provider communication. Satisfaction scores ranged from 1 to 7 (higher=more satisfied) and for analyses were dichotomized as 6 to 7 indicating high satisfaction versus <6. Patient variables including stroke severity (measured by the National Institutes

SUBMITTER: Lyerly M 

PROVIDER: S-EPMC7770021 | biostudies-literature | 2021 Jan

REPOSITORIES: biostudies-literature