Implementation and Outcomes of Virtual Care Across a Tertiary Cancer Center During COVID-19.

ABSTRACT:

Importance

The coronavirus disease 2019 (COVID-19) pandemic has burdened health care resources and disrupted care of patients with cancer. Virtual care (VC) represents a potential solution. However, few quantitative data support its rapid implementation and positive associations with service capacity and quality.

Objective

To examine the outcomes of a cancer center-wide virtual care program in response to the COVID-19 pandemic.

Design, setting, and participants

This cohort study applied a hospitalwide agile service design to map gaps and develop a customized digital solution to enable at-scale VC across a publicly funded comprehensive cancer center. Data were collected from a high-volume cancer center in Ontario, Canada, from March 23 to May 22, 2020.

Main outcomes

SUBMITTER: Berlin A 

PROVIDER: S-EPMC7791400 | biostudies-literature | 2021 Apr

REPOSITORIES: biostudies-literature