Validation of the patient-reported experience measure for care in Chinese hospitals (PREM-CCH).

ABSTRACT:

Background

A psychometrically validated instrument to measure patient experience in Chinese public hospitals would be useful and is currently lacking. Our research team developed the Patient-Reported Experience Measure for Care in Chinese Hospitals (PREM-CCH). We aimed to validate this PREM-CCH in the present study.

Methods

Data were drawn from a cross-sectional patient survey in 2016. Complete responses from 2293 outpatients and 1510 inpatients were included. Separate psychometric evaluation was carried out on outpatient and inpatient PREM-CCHs in terms of exploratory factor analysis, internal consistency, construct validity and criterion validity.

Results

The validated outpatient PREM-CCH contained 22 items and five Factors, i.e. Communication and information, Profe

SUBMITTER: Wang X 

PROVIDER: S-EPMC7791723 | biostudies-literature | 2021 Jan

REPOSITORIES: biostudies-literature