Financial Sustainability and Corporate Social Responsibility Under Mediating Effect of Operational Self-Sustainability.

ABSTRACT: Operational and financial sustainability have, over time, remained as issues in the microfinance industry. The microfinance industry is struggling to gain self-sufficiency in Pakistan due to non-performing loans and operating costs. Simultaneously, deliberation on corporate social responsibility (CSR) is also considered in academic literature and organizational practices. However, studies on CSR and financial performance in the microfinance sector are scarce, especially in Pakistan. CSR will develop customer attraction and loyalty, employee attraction, motivation and commitment, MFIs' reputation and access to capital, and eventually build financial performance. Interviews were conducted with branch managers of microfinance institutions to test previous questionnaires. A self-administered s

SUBMITTER: Hussain RI 

PROVIDER: S-EPMC7793798 | biostudies-literature | 2020

REPOSITORIES: biostudies-literature