Perceived work environment and patient-centered behavior: A study of selected district hospitals in the central region of Ghana.

ABSTRACT:

Introduction

Quality work environment has been established as a marker of employee value creation. A plethora of qualitative evidence suggested that sustained focus on employee satisfaction through changes in the work environment, communication of patient-centered care strategic vision, management of staff workload, and workplace social support are factors that stimulate Patient-centered care. Yet, it seems that the effect of work environment on the patient-centered behavior of hospital employees has not been statistically estimated, and it is unclear which of the elements of the work environment best predict patient-centered behavior.

Methods

Using a survey design and quantitative methods to gather and analyze data, a sample of 179 respondents from three district hospitals

SUBMITTER: Abekah-Nkrumah G 

PROVIDER: S-EPMC7833094 | biostudies-literature | 2021

REPOSITORIES: biostudies-literature