Patients' Perspectives About Factors Affecting Their Use of Electronic Personal Health Records in England: Qualitative Analysis.

ABSTRACT:

Background

General practices (GPs) in England have recently introduced a nationwide electronic personal health record (ePHR) system called Patient Online or GP online services, which allows patients to view parts of their medical records, book appointments, and request prescription refills. Although this system is free of charge, its adoption rates are low. To improve patients' adoption and implementation success of the system, it is important to understand the factors affecting their use of the system.

Objective

The aim of this study is to explore patients' perspectives of factors affecting their use of ePHRs in England.

Methods

A cross-sectional survey was carried out between August 21 and September 26, 2017. A questionnaire was used in this survey to collect mainly

SUBMITTER: Abd-Alrazaq A 

PROVIDER: S-EPMC7840286 | biostudies-literature | 2021 Jan

REPOSITORIES: biostudies-literature