Perceptions and Opinions of Patients About Mental Health Chatbots: Scoping Review.

ABSTRACT:

Background

Chatbots have been used in the last decade to improve access to mental health care services. Perceptions and opinions of patients influence the adoption of chatbots for health care. Many studies have been conducted to assess the perceptions and opinions of patients about mental health chatbots. To the best of our knowledge, there has been no review of the evidence surrounding perceptions and opinions of patients about mental health chatbots.

Objective

This study aims to conduct a scoping review of the perceptions and opinions of patients about chatbots for mental health.

Methods

The scoping review was carried out in line with the PRISMA (Preferred Reporting Items for Systematic reviews and Meta-Analyses) extension for scoping reviews guidelines. Studies wer

SUBMITTER: Abd-Alrazaq AA 

PROVIDER: S-EPMC7840290 | biostudies-literature | 2021 Jan

REPOSITORIES: biostudies-literature