Barriers to Patient Portal Access and Use: Evidence from the Health Information National Trends Survey.

ABSTRACT:

Background

Patient access to their medical records through patient portals (PPs) facilitates information exchange and provision of quality health care. Understanding factors that characterize patients with limited access to and use of PPs is needed.

Methods

Data were from the 2017-2018 Health Information National Trends Survey 5, Cycles 1 and 2, a nationally representative survey of US adults ≥ 18 years old (n = 6789). Weighted multivariate logistic regressions modeled the associations between patient characteristics and access to, facilitators of use, and use of PPs and their functions.

Results

Individuals without (vs with) a regular doctor (adjusted odds ratio [aOR], 0.4; CI, 0.3-0.5) or health insurance (aOR, 0.4; CI, 0.2-0.7), those with high school (aOR 0.4; CI,

SUBMITTER: El-Toukhy S 

PROVIDER: S-EPMC7849369 | biostudies-literature | 2020 Nov-Dec

REPOSITORIES: biostudies-literature