Perceived Factors Influencing the Public Intention to Use E-Consultation: Analysis of Web-Based Survey Data.

ABSTRACT:

Background

Unbalanced distribution of medical resources is becoming a major challenge, particularly in the selection of doctors. e-Consultation could provide patients with more choices of doctors and break the constraints of time and space. However, the acceptance of e-consultation is still poor and the mechanism of adoption is unclear.

Objective

The aim of this study was to identify the factors influencing the public intention to use e-consultation and explore the effect path of the factors and behavior intention.

Methods

The hypotheses of our research model were developed based on the technology acceptance model and perceived risk theory. A web-based survey was conducted by an electronic questionnaire collection platform; this survey that consisted of a 29-item ques

SUBMITTER: Qi M 

PROVIDER: S-EPMC7857952 | biostudies-literature | 2021 Jan

REPOSITORIES: biostudies-literature