Randomized controlled study using text messages to help connect new medicaid beneficiaries to primary care.

ABSTRACT: Accessing primary care is often difficult for newly insured Medicaid beneficiaries. Tailored text messages may help patients navigate the health system and initiate care with a primary care physician. We conducted a randomized controlled trial of tailored text messages with newly enrolled Medicaid managed care beneficiaries. Text messages included education about the importance of primary care, reminders to obtain an appointment, and resources to help schedule an appointment. Within 120 days of enrollment, we examined completion of at least one primary care visit and use of the emergency department. Within 1 year of enrollment, we examined diagnosis of a chronic disease, receipt of preventive care, and use of the emergency department. 8432 beneficiaries (4201 texting group; 4231 control gr

SUBMITTER: Levine DM 

PROVIDER: S-EPMC7884833 | biostudies-literature | 2021 Feb

REPOSITORIES: biostudies-literature