Organizational characteristics and perceptions of clinical event notification services in healthcare settings: a study of health information exchange.

ABSTRACT:

Objective

Event notification systems are an approach to health information exchange (HIE) that notifies end-users of patient interactions with the healthcare system through real-time automated alerts. We examined associations between organizational capabilities and perceptions of event notification system use.

Materials and methods

We surveyed representatives (n = 196) from healthcare organizations (n = 96) that subscribed to 1 of 3 Health Information Organizations' event notification services in New York City (response rate = 27%). The survey was conducted in Fall 2017 and Winter 2018. Surveys measured respondent characteristics, perceived organizational capabilities, event notification use, care coordination, and care quality. Exploratory factor analysis was

SUBMITTER: Wiley KK 

PROVIDER: S-EPMC7886547 | biostudies-literature | 2020 Dec

REPOSITORIES: biostudies-literature