Physician Workflow in Two Distinctive Emergency Departments: An Observational Study.

ABSTRACT:

Objectives

We characterize physician workflow in two distinctive emergency departments (ED). Physician practices mediated by electronic health records (EHR) are explored within the context of organizational complexity for the delivery of care.

Methods

Two urban clinical sites, including an academic teaching ED, were selected. Fourteen physicians were recruited. Overall, 62 hours of direct clinical observations were conducted characterizing clinical activities (EHR use, team communication, and patient care). Data were analyzed using qualitative open-coding techniques and descriptive statistics. Timeline belts were used to represent temporal events.

Results

At site 1, physicians, engaged in more team communication, followed by direct patient care. Although physicians sp

SUBMITTER: Patel VL 

PROVIDER: S-EPMC7929719 | biostudies-literature | 2021 Jan

REPOSITORIES: biostudies-literature