Building Back Better: Applying Lessons from the COVID-19 Pandemic to Expand Critical Information Access.

ABSTRACT:

Background

The Coronavirus disease 2019 (COVID-19) pandemic generated an unprecedented volume of evolving clinical guidelines that strained existing clinical information systems and necessitated rapid innovation in emergency departments (EDs).

Objectives

Our team aimed to harness new COVID-19-related reliance on digital clinical support tools to re-envision how all clinical guidelines are stored and accessed in our ED.

Methods

We used a design-thinking approach including empathizing, defining the problem, ideating, prototyping, and testing to develop a low-cost, homegrown clinical information hub: E*Drive. To measure impact, we compared web traffic on E*Drive to our legacy cloud-based folder system and conducted a survey of end-users using a validated health technolog

SUBMITTER: Schwartz HEM 

PROVIDER: S-EPMC7997598 | biostudies-literature | 2021 Nov

REPOSITORIES: biostudies-literature