Qualitative evaluation of a mandatory provincial programme auditing emergency department return visits.

ABSTRACT:

Objective

The objective of this qualitative study was to evaluate the perceived impact and value of the Return Visit Quality Programme (RVQP), a mandatory province-wide emergency department audit programme.

Design

We employed an interpretive descriptive qualitative approach with maximum variation sampling to ensure diverse representation across several geographical and institutional factors. RVQP programme leads were invited to participate in semistructured interviews and snowball sampling was used to reach non-lead physicians to capture the perspectives of those working within the programme.

Setting

In Ontario's RVQP, participating emergency departments must audit their return visits resulting in admission to identify issues that can be addressed through quality impr

SUBMITTER: Chartier LB 

PROVIDER: S-EPMC8031058 | biostudies-literature | 2021 Apr

REPOSITORIES: biostudies-literature