Multi-stakeholder perspectives in defining health services quality indicators and dimensions: a concept mapping based comparison for cataract care between Singapore and The Netherlands.

ABSTRACT:

Objective

This study aims to advance understanding of globally valid versus country-specific quality dimensions and indicators, as perceived by relevant stakeholders. It specifically addresses patient-level indicators for cataract surgery.

Design

A mixed-methods case study comparing Singapore and The Netherlands SETTING: Singapore (2017-2019) and The Netherlands (2014-2015).

Participants

Stakeholder representatives of cataract care in Singapore and The Netherlands.

Intervention

Based on the previously identified complete set of stakeholders in The Netherlands, we identified stakeholders of cataract care in Singapore. Stakeholder representatives then established a multi-stakeholder perspective on the quality of cataract care using a concept mapping approach. Thi

SUBMITTER: Stolk-Vos A 

PROVIDER: S-EPMC8031691 | biostudies-literature | 2021 Apr

REPOSITORIES: biostudies-literature