Remote care for mental health: qualitative study with service users, carers and staff during the COVID-19 pandemic.

ABSTRACT:

Objectives

To explore the experiences of service users, carers and staff seeking or providing secondary mental health services during the COVID-19 pandemic.

Design

Qualitative interview study, codesigned with mental health service users and carers.

Methods

We conducted semistructured, telephone or online interviews with a purposively constructed sample; a lived experience researcher conducted and analysed interviews with service users. Analysis was based on the constant comparison method.

Setting

National Health Service (NHS) secondary mental health services in England between June and August 2020.

Participants

Of 65 participants, 20 had either accessed or needed to access English secondary mental healthcare during the pandemic; 10 were carers of people

SUBMITTER: Liberati E 

PROVIDER: S-EPMC8068948 | biostudies-literature | 2021 Apr

REPOSITORIES: biostudies-literature