"Care is not care if it isn't person-centred": A content analysis of how Person-Centred Care is expressed on Twitter.

ABSTRACT:

Background

Person-Centred Care (PCC) has been the subject of growing interest in recent decades. Even though there is no conceptual consensus regarding PCC, many health-care institutions have implemented elements into their care.

Objective

This study aimed to investigate the PCC topics presented by different stakeholder groups on Twitter and to explore the perceptions of PCC within the content of the tweets.

Method

Tweets with mentions of PCC in various translations were collected through a Twitter Application Programming Interface in October 2019. The tweets were analysed using quantitative and qualitative content analysis.

Results

Five stakeholder groups and ten topics were identified within 1540 tweets. The results showed that the PCC content focused on prov

SUBMITTER: van Diepen C 

PROVIDER: S-EPMC8077091 | biostudies-literature | 2021 Apr

REPOSITORIES: biostudies-literature