Positive deviants for medication therapy management: A mixed-methods comparative case study of community pharmacy practices.

ABSTRACT:

Background

To optimize medication use in older adults, the Centers for Medicare & Medicaid Services (CMS) launched Medication Therapy Management (MTM) services as part of Medicare Part D policy; however, strategies for achieving high quality MTM outcomes are not well understood.

Objective

The objective of this study was to generate hypotheses for strategies contributing to community pharmacies' high performance on policy-relevant MTM quality measures.

Methods

This mixed-methods comparative case study was guided by the Positive Deviance approach and Chronic Care Model. The study population consisted of pharmacy staff employed by a Midwestern division of a national supermarket-community pharmacy chain. Data consisted of demographics and qualitative data from semi-struct

SUBMITTER: Adeoye-Olatunde OA 

PROVIDER: S-EPMC8079557 | biostudies-literature | 2021 Aug

REPOSITORIES: biostudies-literature