Telehealth-based Eye Care During the COVID-19 Pandemic: Utilization, Safety, and the Patient Experience.

ABSTRACT:

Purpose

To assess the initial utilization, safety, and patient experience with tele-ophthalmology during the COVID-19 pandemic.

Design

Cross-sectional study.

Methods

We conducted a telephone survey and interview of a random sample of patients who received different modalities of care (in-person, telephone, videocall, or visits deferred) during Michigan's shelter-in-place order beginning March 23, 2020. The survey assessed patient safety, patient satisfaction with care, perceptions of telehealth-based eye care, and worry about eyesight. Data were analyzed via frequency measures (eg, means and standard deviations), χ² tests, ANOVA, and paired t tests. Interviews were analyzed using grounded theory.

Results

A total of 3,274 patients were called and 1,72

SUBMITTER: Newman-Casey PA 

PROVIDER: S-EPMC8087573 | biostudies-literature | 2021 Oct

REPOSITORIES: biostudies-literature