Video consultations during the coronavirus disease 2019 pandemic are associated with high satisfaction for both doctors and patients.

ABSTRACT:

Background and aim

Telehealth has become the standard of care during the COVID-19 outbreak. This study aimed to assess doctor and patient satisfaction of endoscopy-related telehealth clinics with video consultations.

Methods

A prospective observational study of patients consecutively booked to attend two endoscopy-related telehealth clinics at an ambulatory tertiary care setting was conducted from July to October 2020. Data collected from our previously published study using phone consultations (data collected in April-May 2020) were used as a control arm. The primary outcome (satisfaction) was assessed through the six-question score (6Q_score) as per previous research. Secondary outcomes included failure-to-attend (FTA) rate and perceived necessity of physical examination/i

SUBMITTER: Zorron Cheng Tao Pu L 

PROVIDER: S-EPMC8114984 | biostudies-literature | 2021 May

REPOSITORIES: biostudies-literature