Differential Effects of Outpatient Portal User Status on Inpatient Portal Use: Observational Study.

ABSTRACT:

Background

The decision to use patient portals can be influenced by multiple factors, including individuals' perceptions of the tool, which are based on both their personal skills and experiences. Prior experience with one type of portal may make individuals more comfortable with using newer portal technologies. Experienced outpatient portal users in particular may have confidence in their ability to use inpatient portals that have similar functionality. In practice, the use of both outpatient and inpatient portal technologies can provide patients with continuity of access to their health information across care settings, but the influence of one type of portal use on the use of other portals has not been studied.

Objective

This study aims to understand how patients' use of

SUBMITTER: Fareed N 

PROVIDER: S-EPMC8122294 | biostudies-literature | 2021 Apr

REPOSITORIES: biostudies-literature