Understanding what matters most to patients in acute care in seven countries, using the flash mob study design.

ABSTRACT:

Background

Truly patient-centred care needs to be aligned with what patients consider important, and is highly desirable in the first 24 h of an acute admission, as many decisions are made during this period. However, there is limited knowledge on what matters most to patients in this phase of their hospital stay. The objective of this study was to identify what mattered most to patients in acute care and to assess the patient perspective as to whether their treating doctors were aware of this.

Methods

This was a large-scale, qualitative, flash mob study, conducted simultaneously in sixty-six hospitals in seven countries, starting November 14th 2018, ending 50 h later. One thousand eight hundred fifty adults in the first 24 h of an acute medical admission were interviewed on

SUBMITTER: van den Ende ES 

PROVIDER: S-EPMC8132421 | biostudies-literature | 2021 May

REPOSITORIES: biostudies-literature