Development of a video-observation method for examining doctors' clinical and interpersonal skills in a hospital outpatient clinic in Ibadan, Oyo State, Nigeria.

ABSTRACT:

Background

Improving the quality of primary healthcare provision is a key goal in low-and middle-income countries (LMICs). However, to develop effective quality improvement interventions, we first need to be able to accurately measure the quality of care. The methods most commonly used to measure the technical quality of care all have some key limitations in LMICs settings. Video-observation is appealing but has not yet been used in this context. We examine preliminary feasibility and acceptability of video-observation for assessing physician quality in a hospital outpatients' department in Nigeria. We also develop measurement procedures and examine measurement characteristics.

Methods

Cross-sectional study at a large tertiary care hospital in Ibadan, Nigeria. Consecutive ph

SUBMITTER: Aujla N 

PROVIDER: S-EPMC8141168 | biostudies-literature | 2021 May

REPOSITORIES: biostudies-literature