Improving performance intelligence for governing an integrated health and social care delivery network: a case study on the Amsterdam Noord district.

ABSTRACT:

Background

A guiding principle of a successful integrated health and social care delivery network is to establish a governance approach based on learning, grounded in a data and knowledge infrastructure. The 'Krijtmolen Alliantie' is a network of health and social care providers with the ambition to realize such a performance intelligence driven governance model in line with the Triple Aim. This study seeks to identify what performance intelligence is available and how it can be improved.

Methods

This case study was conducted in the district of Amsterdam Noord, the Netherlands, and employed 23 semi-structured interviews with stakeholders in health and social care, a feasibility analysis of available administrative data, and a reflection meeting with board members of the 'Kri

SUBMITTER: Bos VLLC 

PROVIDER: S-EPMC8160080 | biostudies-literature | 2021 May

REPOSITORIES: biostudies-literature