Telephone follow-up of oncology patients: the contribution of the nurse specialist for a Service-Dominant Logic in hospital.

ABSTRACT:

Background

The French healthcare system is characterised by a shift towards outpatient care and the desire to develop telemedicine affirmed in the collective commitment "Ma santé 2022" presented by President Macron in 2018. In France, remote patient follow up has recently been developed in the active phase of cancer treatment inspired by the patient navigation approach used in other countries. According to Service-Dominant Logic (S-D L), patients become more active. Their role in co-production of services is strengthened and their behaviours changed. Telephone follow-ups can contribute to modifying the relationship between the patient and the nurse navigators in charge of it, moving logically from a passive attitude from the patient to a more active one.

Methods

This study w

SUBMITTER: Rochette C 

PROVIDER: S-EPMC8206872 | biostudies-literature | 2021 Jun

REPOSITORIES: biostudies-literature