Managing violence against healthcare personnel in the emergency settings of Pakistan: a mixed methods study.

ABSTRACT:

Objectives

The primary objective of this study was to evaluate the effectiveness of a half-day training on de-escalation of violence against healthcare personnel regarding prevention and management of violence incidents versus a similar tertiary-level hospital with no such training. Secondary objectives were to compare the overall satisfaction, burnout, fear of violence and confidence in coping with patients' aggression of the healthcare personnel in the two hospitals.

Design

Mixed method design, with a comparative cross-sectional (quantitative) and focus group discussions (qualitative) components.

Setting

Emergency departments of the two tertiary care hospitals in district Peshawar over 6 months starting from May 2018.

Participants

Healthcare personnel in the

SUBMITTER: Khan MN 

PROVIDER: S-EPMC8208019 | biostudies-literature | 2021 Jun

REPOSITORIES: biostudies-literature