Optimization of Primary Care Among Black Americans Using Patient Portals: Qualitative Study.

ABSTRACT:

Background

Reduced patient portal use has previously been reported among Black Americans when compared with that of the general population. This statistic is concerning because portals have been shown to improve the control of chronic conditions that are more prevalent and severe in Black Americans. At their very simplest, portals allow patients to access their electronic health records and often provide tools for patients to interact with their own health information, treatment team members, and insurance companies. However, research suggests that Black American patients have greater concerns over a lack of support, loss of privacy, and reduced personalization of care compared with other Americans, which results in a disparity of portal use.

Objective

This qualitative inves

SUBMITTER: Ordaz OH 

PROVIDER: S-EPMC8212618 | biostudies-literature | 2021 Jun

REPOSITORIES: biostudies-literature