Interactional practices in person-centred care: Conversation analysis of nurse-patient disagreement during self-management support.

ABSTRACT:

Background

Person-centred care implies a change in interaction between care professionals and patients where patients are not passive recipients but co-producers of care. The interactional practices of person-centred care remain largely unexplored.

Objective

This study focuses on the analysis of disagreements, which are described as an important part in the co-production of knowledge in interaction.

Design

A qualitative exploratory study using conversation analysis.

Setting and participants

Data were collected from a nurse-led person-centred intervention in a hospital outpatient setting. Interactions between adult patients with irritable bowel syndrome (n = 17) and a registered nurse were audio-recorded. COREQ guidelines were applied.

Results

Disagreemen

SUBMITTER: Forsgren E 

PROVIDER: S-EPMC8235886 | biostudies-literature | 2021 Jun

REPOSITORIES: biostudies-literature