Approaches to optimize patient and family engagement in hospital planning and improvement: Qualitative interviews.

ABSTRACT:

Background

Patient engagement (PE) in health-care planning and improvement is a growing practice. We lack evidence-based guidance for PE, particularly in hospital settings. This study explored how to optimize PE in hospitals.

Methods

This study was based on qualitative interviews with individuals in various roles at hospitals with high PE capacity. We asked how patients were engaged, rationale for approaches chosen and solutions for key challenges. We identified themes using content analysis.

Results

Participants included 40 patient/family advisors, PE managers, clinicians and executives from 9 hospitals (2 < 100 beds, 4 100 + beds, 3 teaching). Hospitals most frequently employed collaboration (standing committees, project teams), followed by blended approaches (colla

SUBMITTER: Anderson NN 

PROVIDER: S-EPMC8235895 | biostudies-literature | 2021 Jun

REPOSITORIES: biostudies-literature