Impact of Telemedicine on Patient Satisfaction and Perceptions of Care Quality in Radiation Oncology.

ABSTRACT:

Background

The COVID-19 pandemic has transformed cancer care with the rapid expansion of telemedicine, but given the limited use of telemedicine in oncology, concerns have been raised about the quality of care being delivered. We assessed the patient experience with telemedicine in routine radiation oncology practice to determine satisfaction, quality of care, and opportunities for optimization.

Patients and methods

Patients seen within a multistate comprehensive cancer center for prepandemic office visits and intrapandemic telemedicine visits in December 2019 through June 2020 who completed patient experience questionnaires were evaluated. Patient satisfaction between office and telemedicine consultations were compared, patient visit-type preferences were assessed, and fact

SUBMITTER: Shaverdian N 

PROVIDER: S-EPMC8254817 | biostudies-literature | 2021 Jan

REPOSITORIES: biostudies-literature