How healthcare structures and communication delivery influence trust: a parallel-group randomized controlled trial.

ABSTRACT:

Background

According to recent polling, public trust in the healthcare sector remains low relative to other industries globally. The implications of low healthcare trust permeate throughout the industry in a number of ways, most visibly by discouraging therapy compliance.

Methods

This study investigated four putative determinants of trust in healthcare-related scenarios: individuals vs. collective groups as communicators of healthcare advice; expert vs. laypeople as providers of healthcare communication; public vs. private healthcare sector; and positive vs. negative information. Two hundred seventy-four participants were recruited via Prolific Academic and were presented with four statements in random order, related to a positive reflection of the public healthcare sector,

SUBMITTER: Cantarutti S 

PROVIDER: S-EPMC8274661 | biostudies-literature | 2023

REPOSITORIES: biostudies-literature