What do patients expect? Assessing patient-centredness from the patients' perspective: an interview study.

ABSTRACT:

Objective

Although there has been much conceptual work on patient-centredness (PC), patients' perspectives on PC were neglected. In a previous study, participating patients rated the relevance of 16 dimensions of an integrative model of PC as high to very high. However, it remained unclear which specific behaviours described in the dimensions were considered most relevant. Thus, the aim of the current study was to further explore which of the specific behaviours described in the model are especially relevant for the high ratings in the previous study.

Methods and design

We conducted semistructured interviews with 20 patients with chronic diseases (16 females, 4 males, mean age: 52 years). Patients answered questions regarding their experiences in the German healthcare system

SUBMITTER: Zeh S 

PROVIDER: S-EPMC8276286 | biostudies-literature | 2021 Jul

REPOSITORIES: biostudies-literature