Analyzing the relationship between productivity and human communication in an organizational setting.

ABSTRACT: Though it is often taken as a truism that communication contributes to organizational productivity, there are surprisingly few empirical studies documenting a relationship between observable interaction and productivity. This is because comprehensive, direct observation of communication in organizational settings is notoriously difficult. In this paper, we report a method for extracting network and speech characteristics data from audio recordings of participants talking with each other in real time. We use this method to analyze communication and productivity data from seventy-nine employees working within a software engineering organization who had their speech recorded during working hours for a period of approximately 3 years. From the speech data, we infer when any two individuals are

SUBMITTER: Dutta A 

PROVIDER: S-EPMC8279403 | biostudies-literature | 2021

REPOSITORIES: biostudies-literature