Telemedicine as a component of forward triage in a pandemic.

ABSTRACT:

Objective(s)

Coronavirus disease 2019 (COVID-19) presents an enormous challenge to healthcare systems globally. Optimizing access to healthcare while minimizing face-to-face patient encounters is critical to limiting exposures, conserving resources, and preserving health. We aimed to evaluate the utility of a COVID-focused telehealth program in avoiding potential in-person visits while maintaining high patient satisfaction.

Methods

All patients with COVID-related virtual visits at our center between March and May 2020 were included. Demographic, satisfaction, and clinical information were gathered using a modified, validated telehealth satisfaction questionnaire disseminated via email or telephone. Data were analyzed using Stata.

Results

Of 581 eligible patients, 180

SUBMITTER: Gupta VS 

PROVIDER: S-EPMC8282595 | biostudies-literature | 2021 Sep

REPOSITORIES: biostudies-literature