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ABSTRACT: Objectives
From the view of everyday practices and the socio-technical coordination lens, this study aimed to analyz the gap between creators' intention and the users' implementation (mainly nursing staff and social workers) of an alert system in assisted living communities.Methods
Qualitative methods were employed by way of five user interviews and focus groups with six system developers. Modeling instruments were applied for data collection to analyze the different clinical workflows versus the expectations of the system development team.Results
Results indicate that the clinical workflow changed over time, which led to a mismatch of nurse care coordination, social practices, and technology use. The results show different mental models of the socio-technical pract
SUBMITTER: Jahnke I
PROVIDER: S-EPMC8283719 | biostudies-literature | 2021 Jul
REPOSITORIES: biostudies-literature