The New Normal? Patient Satisfaction and Usability of Telemedicine in Breast Cancer Care.

ABSTRACT:

Background

Telemedicine was adopted to minimize exposure risks for patients and staff during the coronavirus disease 2019 pandemic. This study measured patient satisfaction and telemedicine usability in breast cancer care.

Methods

Adult breast cancer patients who had a telemedicine visit at a single academic institution (with surgical, radiation, or medical oncology) from 15 June 2020 to 4 September 2020 were surveyed anonymously. Patient and cancer characteristics were collected, and patient satisfaction and telemedicine usability were assessed using a modified Telehealth Usability Questionnaire with a 7-point Likert scale. Associations of satisfaction and usability with patient characteristics were analyzed using Wilcoxon rank-sum and Kruskal-Wallis tests.

Results

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SUBMITTER: Johnson BA 

PROVIDER: S-EPMC8286165 | biostudies-literature | 2021 Oct

REPOSITORIES: biostudies-literature