Measuring Success of Patients' Continuous Use of Mobile Health Services for Self-management of Chronic Conditions: Model Development and Validation.

ABSTRACT:

Background

Mobile health services are gradually being introduced to support patients' self-management of chronic conditions. The success of these services is contingent upon patients' continuous use of them.

Objective

This study aims to develop a model to measure the success of patients' continuous use of mobile health services for the self-management of chronic conditions.

Methods

The proposed model was derived from the information systems continuance model and the information systems success model. This model contains 7 theoretical constructs: information quality, system quality, service quality, perceived usefulness, user satisfaction, perceived health status, and continuous use intention. A web-based questionnaire survey instrument was developed to test the model.

SUBMITTER: Song T 

PROVIDER: S-EPMC8317034 | biostudies-literature | 2021 Jul

REPOSITORIES: biostudies-literature