Identifying Opportunities for Workflow Automation in Health Care: Lessons Learned from Other Industries.

ABSTRACT:

Background

Workflow automation, which involves identifying sequences of tasks that can be streamlined by using technology and modern computing, offers opportunities to address the United States health care system's challenges with quality, safety, and efficiency. Other industries have successfully implemented workflow automation to address these concerns, and lessons learned from those experiences may inform its application in health care.

Objective

Our aim was to identify and synthesize (1) current approaches in workflow automation across industries, (2) opportunities for applying workflow automation in health care, and (3) considerations for designing and implementing workflow automation that may be relevant to health care.

Methods

We conducted a targeted review of

SUBMITTER: Zayas-Caban T 

PROVIDER: S-EPMC8318703 | biostudies-literature | 2021 May

REPOSITORIES: biostudies-literature