The survey visit as a key evaluative event in accreditation-a qualitative study of survey visit experiences among surveyors and general practice professionals.

ABSTRACT:

Background

Accreditation is a widely employed quality assurance concept in health care and the survey visit is the central method for assessing participating organisations' compliance with accreditation standards. Despite this, research on the survey visit as a method for assessing compliance is scarce. In Denmark a mandatory accreditation programme was introduced for general practice clinics in 2016. We performed a qualitative, explorative study of the reflections and actions of surveyors and general practice professionals (GPs and staff) concerning the production of information about compliance with the accreditation standards in relation to the survey visit.

Methods

We conducted qualitative interviews with GPs and staff from general practices in two Danish regions before

SUBMITTER: Due TD 

PROVIDER: S-EPMC8325228 | biostudies-literature | 2021 Jul

REPOSITORIES: biostudies-literature