Quantifying Clinical Pharmacist Activities in a Tertiary Care Hospital Using Key Performance Indicators.

ABSTRACT: Background: Key performance indicators (KPIs) are a set of measures used to help an organization in assessing and achieving goals critical to success. The aim of this study was to quantify the clinical pharmacists' contribution to patient care in a tertiary care hospital using predefined clinical pharmacy KPIs. Method: This study was a prospective, observational study conducted by the Pharmaceutical Care Division of a tertiary care hospital. Clinical pharmacy KPIs were submitted by each clinical pharmacist on a monthly basis for 12 months during 2017. All clinical pharmacists up to the managerial level were included in the study. Data were analyzed, stratified, and correlated using Microsoft Excel, JMP statistical software, and Spearman correlation. The study was approved by

SUBMITTER: Al-Jazairi AS 

PROVIDER: S-EPMC8326864 | biostudies-literature | 2021 Aug

REPOSITORIES: biostudies-literature