Learnings from the design and acceptance of the German COVID-19 tracing app for IS-driven crisis management: a design science research.

ABSTRACT:

Background

This article investigates the research problem of digital solutions to overcome the pandemic, more closely examining the limited effectiveness and scope of the governmental COVID-19 tracing apps, using the German COVID-19 tracing app (Corona-Warn-App) as an example. A well-designed and effective instrument in the technological toolbox is of utmost importance to overcome the pandemic.

Method

A multi-methodological design science research approach was applied. In three development and evaluation cycles, we presented, prototyped, and tested user-centered ideas of functional and design improvement. The applied procedure contains (1) a survey featuring 1993 participants from Germany for evaluating the current app, (2) a gathering of recommendations from epidemiologists

SUBMITTER: Behne A 

PROVIDER: S-EPMC8350273 | biostudies-literature | 2021 Aug

REPOSITORIES: biostudies-literature