Terms and conditions apply: Critical issues for readability and jargon in mental health depression apps.

ABSTRACT:

Background

Mental health services are turning to technology to ease the resource burden, but privacy policies are hard to understand potentially compromising consent for people with mental health problems. The FDA recommends a reading grade of 8.

Objective

To investigate and improve the accessibility and acceptability of mental health depression app privacy policies.

Methods

A mixed methods study using quantitative and qualitative data to improve the accessibility of app privacy policies. Service users completed assessments and focus groups to provide information on ways to improve privacy policy accessibility, including identifying and rewording jargon. This was supplemented by comparisons of mental health depression apps with social media, music and finance apps usi

SUBMITTER: Jilka S 

PROVIDER: S-EPMC8350589 | biostudies-literature | 2021 Sep

REPOSITORIES: biostudies-literature