Rapport building and witness memory: Actions may 'speak' louder than words.

ABSTRACT: Building rapport during police interviews is argued as important for improving on the completeness and accuracy of information provided by witnesses and victims. However, little experimental research has clearly operationalised rapport and investigated the impact of rapport behaviours on episodic memory. Eighty adults watched a video of a mock crime event and 24-hours later were randomly allocated to an interview condition where verbal and/or behavioural (non-verbal) rapport techniques were manipulated. Memorial performance measures revealed significantly more correct information, without a concomitant increase in errors, was elicited when behavioural rapport was present, a superiority effect found in both the free and probed recall phase of interviews. The presence of verbal rapport was f

SUBMITTER: Nahouli Z 

PROVIDER: S-EPMC8362973 | biostudies-literature | 2021

REPOSITORIES: biostudies-literature