Restoring patient trust in healthcare: medical information impact case study in Poland.

ABSTRACT:

Background

This study empirically evaluates the influence of medical information on patient trust at the physician level, the medical profession, hospitals, and with the payer. Restoring patient trust in a medical setting in Poland appears to be significantly affected due to the COVID-19 pandemic. Patient trust improves results from medical treatment, raises perception of healthcare performance, and smoothens the overall functionality of healthcare systems.

Methods

In order to study trust volatility, patients took part in a three-stage experiment designed via: (1) measured level of trust, (2) randomly dividing participants into two groups-control (i.e., re-examination of level of trust) and experimental (i.e., being exposed to a piece of certain manipulative information), an

SUBMITTER: Lewandowski R 

PROVIDER: S-EPMC8383260 | biostudies-literature | 2021 Aug

REPOSITORIES: biostudies-literature