COVID-19, consumer behavior, technology, and society: A literature review and bibliometric analysis.

ABSTRACT: The COVID-19 crisis is among the most disruptive events in recent decades. Its profound consequences have garnered the interest of many studies in various disciplines, including consumer behavior, thereby warranting an effort to review and systematize the literature. Thus, this study systematizes the knowledge generated by 70 COVID-19 and consumer behavior studies in the Scopus database. It employs descriptive analysis, highlighting the importance of using quantitative methods and China and the US as research settings. Co-occurrence analysis further identified various thematic clusters among the studies. The input-process-output consumer behavior model guided the systematic review, covering several psychological characteristics and consumer behaviors. Accordingly, measures adopted by gover

SUBMITTER: Cruz-Cardenas J 

PROVIDER: S-EPMC8418327 | biostudies-literature | 2021 Dec

REPOSITORIES: biostudies-literature